1. SHIPPING & DELIVERY POLICY
We don’t like charging extra for shipping and neither do you. So all of our products are shipped for free, globally. Because of this, your order might take a little longer to arrive. At busy periods, it could be 30-45 days. If your order is urgent, let us know, and we can put it on express, but it will cost extra.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
There are 2 delivery options available for customer, Standard and Express.
Standard – FREE.
Express Courier – Price differs on a case by case scenario.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local post office. To prevent delays or mistakes, please double check your delivery details.
3. TAXES, DUTIES & TARIFFS
Buyers are responsible for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.